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Shipping & Returns Policy

Shipping

We currently ship exclusively to The Netherlands and Belgium. This is subject to change in the future.

Carrier

Price

Delivery time

Free Shipping

PostNL

€ 4,50

1 - 3 days

FREE for orders over € 60

Pickup at store (Amsterdam)

€ 0,00

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Notice

We are not responsible for any lost, damaged or wrongly delivered packages by the carriers as we only function as an intermediary between our customers and the carrier.

Delivery During Sale/Holiday Periods

We always try to ship out our orders the same day of your purchase. However, during holiday seasons or sale periods, shipments can be delayed by 1-2 days.

Picking and Packing your order

After completing your checkout process and paying successfully, you will receive a confirmation via email. You can check the status of your order by logging into your account. We will inform you of changes in the shipment status via email and will send you a Track and Trace code once your order has been shipped.

We will do our best to pack the goods as safely as possible to avoid any damage to items. In case goods have not arrived in the condition you can expect from us, contact us via the contact form on our website or via [email protected].

 

Returns

If you are not happy with your purchase, regardless of the reason, you can return it to us and we will refund you within 14 days after you have received your order. For in-store purchases you can return the products within 14 days of your purchase. You can return your products at our pop-up store, office, or by shipping it back to us through the following steps:

 

Notes

 

For more info, please contact us at [email protected]

 

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